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FAQ

Forum Details
Title How do I cancel the order?
Posted by WAYSKIN (ip:)
  • Date 2016-08-30
  • Recommend Recommend
  • View 88
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Please send the e-mail received upon the completion of your order or the details of the order(The buyer’s email address, ordered product , contact information , etc.) to our Customer Support Team (help@helloway.co).

However, if the cancellation request is received after the product has already been shipped, you must proceed with the return process after receiving the product.

Therefore, please contact us as soon as possible.


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